Refunds & Returns Policy

Unless the product is found to be faulty, we do not refund or exchange opened, damaged or used products.

Refunds
We will accept any unopened/undamaged product that you may wish to return for a refund. This must be done within 7 days of receipt. Please email us at info@bungeetape.com.au and request a return authorisation number along with an explanation of why you'd like to return the item.

Returns
If you've ordered the wrong product or would like to exchange it for something different we'll be happy to assist you.

At time of Order:
If you change your mind at the time of order please emails us at info@bungeetape.com.au immediatly. We can exchange your product before it is shipped without any surcharge.

After Shipping:
Please email us at info@bungeetape.com.au and request a return authorisation number. You will be responsible for both the cost of shipping the product back to us and the re-delivery fee.